I am not very happy with the service that I have received from this company. In February of this year 2007, I took my car to this company because I was having a shifting problem and I was unable to get my car into any other shop as quick as I could at the time. I also did a little research about the company and was told that they had an excellent reputation for keeping their customers satisfied with the work done. At that time they charged my Warranty company for another transmission. Unfortunately once they completed the work on my car at that time they would not let me have my car back unless I had cash in hand for my portion of the bill, which was just under $400. When I was able to retrieve my car in April 2007, they had also charged me for putting gas in my car twice when they should never have had to put gas into my car because there was half a tank when I left it with them. The bill became almost $460. I paid the bill and left with my car, it was three days later I ended up having to take my car back because it was doing the same thing I took it to them for in February. They had my car again for another week and charged me almost $200 for the work they did. I was given a year warranty from the Transmission shop. I have only had my car back for two months after the second time of my car being in the transmission shop and I ended up having to take it back again to them because my car started doing the same thing that it originally was taken to them for. I called my warranty company about the problem and they told me that I had to take it back to the Transmission Depot because of the warranty that the shop gave to me. It has been one and a half weeks since I took my car back to them. On Monday I found out around 4pm that my car was ready but they told me that I had to have almost $800 before I could have my car back. I feel that I should not have to pay them anything because if they fixed the problem right in the first place I would not have had to take my car back to them for the same thing. I feel that they should take a loss in the cost of the repairs and also allow me to have my car back without having to pay them anything upfront. I require my car for work and with them having taken so long to deal with the problem without my go ahead, I feel that justice needs to be taken to deal with them. They told me it was electrical related and that the warranty does not cover the repairs. I am sorry but I feel because they did not do the job right in the first place that they should make it an exception. Please help me with what I can do to get my car back with either not paying the bill, not paying all of the bill or not having to pay the bill as soon as I go to pick-up my car. Thank you!